Key Bank customers can check their balance and transfer funds if they enroll in Online Banking. Customers can also check their balance over text message if they sign up for Text Banking.
Step 1 — Navigate to the sign-on page.
Step 2 — Provide your User ID and Password and click ‘Sign On’
- Forgot User ID — Go to this page and provide your Social Security Number to retrieve your User ID.
- Forgot Password — Go to this page and provide your Social Security Number to reset your Password.
Key Bank offers mobile apps for iPhone, iPad, Android phone, Android tablet, and Amazon Kindle Tablet.
Enroll in Online Banking
Step 1 — Go to the ‘Enroll in Online Banking’ page.
Step 2 — Click ‘Let’s Get Started’ and then select whether you want to enroll with a business or a personal account. Provide this information:
- Social Security Number
- Last four digits of ATM card number
- Email address
Step 3 — After you fill out this information, hit ‘Continue’ and you will be taken to pages where you will agree to the terms and conditions of Key Bank online banking and create your User ID, Password, and secret questions.